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While direct business communication is valued in Slovakia, there is also an emphasis placed on finessing what is being said so, that information is delivered in a sensitive way.
Often, the level of the relationship will determine how direct someone is. For newly established and more formal relationships, a great deal of emphasis will be placed on diplomacy. But once a relationship has passed through the initial phases, people feel more comfortable speaking frankly with each other.
Since tradition is valued, it is often helpful to give a bit of historical background or context, before starting a meeting or new program.
Slovaks do not need a tremendous amount of background information to feel comfortable proceeding with a transaction, although, they do require some information and may ask questions until they feel comfortable and are able to proceed satisfactorily.
Body language, body posture and tonal delivery are important enhancements to the verbal message, adding emphasis or additional meaning to the words.
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