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Appointments are mandatory and should be made in advance, preferably by telephone or fax.
Reconfirm in writing or by telephone the week before.
You should try to arrive on time for meetings.
The first meeting is generally formal and is used to get to know each other. Do not be surprised, if no business is actually conducted during the first meeting.
Agendas are often used, but not always needed to be followed too strict.
Make sure all your printed material is available in both English and Spanish.
Not all businesspeople speak English, so it is wise to check, if you should hire an interpreter.
Several people may speak at once. You may be interrupted while you are speaking.
Decisions are not reached at meetings. Meetings are for discussion and to exchange ideas.
Most Spaniards do not give their opinion at meetings. Therefore, it is important to watch their non-verbal business communication.
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