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There is no single best way to do business in Bosnia and Herzegovina. New entrants to the market will most likely be displacing /supplanting nearby suppliers, such as Croatia and Serbia, as well as dominant EU member country exporters. Of course, a regional strategy can build on existing trading patterns and customers, if the market does not justify a full-time presence.
Sales agents, representatives and distributors all have important roles to play in this market. Regardless of which channel is selected, sales support and after-sales service are critical. Financing is a key factor for a Bosnian company, making a decision to take on a new product line.
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